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The Unscripted Blog by Ben Coakley looks at the lighter side of pharmacy ownership.  By sharing humorous stories, pharmacy jokes and other whacky tales, we hope to bring a smile to your day and a little more joy to your work. If you have any humorous stories or jokes you would like to share with your fellow pharmacy owners, please submit them here. riley@waypointus.com

Important Differences in Retirement Programs

Posted by Benjamin Coakley on Nov 29, 2018 3:06:37 PM

Welcome to this month's edition of Waypoint Unscripted.  Did you know making any changes in your retirement plan needs to be completed by the end of 2018? Learn more about the different options available.

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Topics: community pharmacy owner, retirement plans, community pharmacies, pharmacy owner, 401k

Scowling at PBMs

Posted by Benjamin Coakley on Aug 2, 2018 7:23:00 AM

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Topics: community pharmacy owner, community pharmacies, PBMs, pharmacy owner

The High Cost of Convenience for Pharmacy Patients

Posted by Benjamin Coakley on Aug 16, 2017 7:47:51 AM

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Welcome to today's edition of Waypoint Unscripted. This is Ben Coakley with Waypoint RX. I am so glad you're here. Today's topic is going to be the high cost of convenience. This was inspired by the story of my grandfather, and his switch to mail order many many years ago, which ultimately cost him his life, and cost my family many years without him being present with us.

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Topics: community pharmacy, community pharmacy owner, cost of convenience

2 Guys, Fruit Flies, and Independent Community Pharmacy

Posted by Benjamin Coakley on Jul 14, 2016 10:56:22 AM


I recently got home from a two week trip/vacation and realized I forgot to take out the trash before I left. When I opened the lid to the trashcan to take the garbage outside, hundreds of fruit flies were unleashed like a biblical plague into my house.

Most of you probably know by now that we have a new associate with us. He is working closely with me as he learns the ropes of the pharmacy and retirement planning world. That means he is working in my office. We have been trying to work while combatting this army of fruit flies. We have deployed many different tactics: swatting, smashing, vinegar and dishsoap (Tyler told me this would work but I am still skeptical), opening the door and waving them out, and many others. NOTE: if you have any thoughts or ideas please let me know.

You are probably wondering why I am writing about this. There are some lessons that pharmacy owners can take from this unfortunate series of events.

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Topics: community pharmacy, community pharmacy owner, pharmacy owner time management