Over the years of working with pharmacy owners across the country, we have found that, for the most part, pharmacy employees are the most underutilized asset available. This isn't because they aren't knowledgeable or good at their jobs, but because they aren't always working to their full potential.
While part of that may be due to the individual employee's work ethic, we have found that there are a few things that owners and managers can do, to help boost the performance and productivity of their team.